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SANITATION
Learn what residents and businesses need to know about trash collection and recycling.

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Overview Residential Trash Commercial Trash Recycling
Programs Related Items
TRANSPORTATION
Learn about how the City maintains its infrastructure, including roadways, bridges and traffic flow.

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Overview Highways Pedicab
Survey And Design Bureau Complete Streets Traffic And Lighting Lincoln Drive: Resurfacing and Restoration Project Island Avenue Improvement Project
RECYCLING
Learn how recycling is doing our City tons of good, at work, at home and in public spaces!

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Overview
Programs
Solid Waste & Recycling Advisory Committee (SWRAC)
SWEEP
Learn how SWEEP keeps Philadelphia clean through education and enforcement.

Compliance Enforcement Payment
PMBC
Learn about the Philadelphia More Beautiful Committee (PMBC), and what they are doing to keep our streets clean and safe.

Overview Become a Block Captain Clean Block Officers Cleanups & Events
Clean Block Contest PMBC Contact
 
 
 
 

FAQ

Traffic and Lighting

Who can I contact when a traffic sign is missing, damaged, turned, etc?  
Please dial 311 or the Streets Department's Customer Affairs Unit at 215-686-5560 for department related issues.

 Signs for Limited Time Parking, Loading Zones, and Handicap Parking, should be referred to the Philadelphia Parking Authority (see questions 5, 6, and 7 below).

Who can I contact for an All-Way Stop sign?  

Please write to the Chief Traffic Engineer in the Streets Department at:


Chief Traffic Engineer
Streets Department
 Room 980
Municipal Services Building
1401 J.F.K. Blvd. 
Philadelphia, PA 19102
Your request will be acknowledged and a study will commence. We are obligated by the results of the study. 

How do I request to change the direction of traffic on my street?  
This request must start with City Council. Please contact your District Councilperson for the requirements. Upon receipt of the request from Council, the Streets Department's Traffic Division will investigate the effect on safety and circulation. 
Who can I contact when the white/yellow paint lines or crosswalks are missing/faded?  

Contact 311 or the Streets Department's Customer Affairs Unit at 215-686-5560 for department related issues. 

Who can I contact when I need a handicap parking space in front of my house?  
Contact the Philadelphia Parking Authority at 215-683-9735. 
Who can I contact when I need a Loading Zone for my business?  
Contact the Philadelphia Parking Authority at 215-683-9738. 
How do I get residential permit parking?  
Contact the Philadelphia Parking Authority at 215-683-9729. 
How do I temporarily prohibit parking for moving, work, delivery, etc?  
Contact the Streets Department's Right of Way Unit at 215-686-5525/5531 no later than 4 business days (96 hours) prior to your need. Requests made later than 4 business days will not be processed. There is a permit fee of $25.00 per 40 feet of space (40 feet equals two parking spaces). Requests for Moving trucks can be submitted via web at http://secure.phila.gov/streets/tnp/
How can I prohibit trucks from parking on my residential street?  
Please write to the Streets Department's Chief Traffic Engineer (address listed in question #2). 
What can I do about parked cars blocking my driveway?  
Contact the 311 or the Streets Department's Customer Affairs Unit at 215-686-5560 to request a Driveway Paint Permit. Provide your name and address. An application will be mailed to you. 
Who can I contact when I need to block the street and sidewalk?  
Contact the Streets Department's Highway Unit at 215-686-5500 or the Right of Way Unit at 215-686-5524 to start the permit process. You will need to explain why, for how long, and when. 
When a traffic signal is malfunctioning (turned, out, knockdown, etc), who do I contact?  
Call 3-1-1 or the Streets Department's Customer Affairs Unit at 215-686-5560.
How do I get a traffic signal installed or changed(more green time, an arrow, etc)?  

Please write to the Streets Department's Chief Traffic Engineer (address listed in question #2). 

How can my child's school get flashing lights?  
The school principal should contact the Streets Department's Chief Traffic Engineer for an application. 
I wish to contest the traffic/parking ticket I received. How do I get information on the existing regulations?  

Please write to:

Records Custodian Traffic Engineering

Municipal Services Building, Room 980

1401 J.F.K. Blvd.

Philadelphia, PA 19102

Describe what you wish to know. Include the location where the incident occurred and include a copy of the citation.

 

Mailing Address

Traffic Engineering Room 980 - MSB Customer Affairs Unit

1401 J.F.K. Blvd.

Philadelphia, PA 19102

Telephone

215-686-5560 or Dial *FIX on your cellular phone

Fax

215-686-5067