Question? Problem? Need Help? Dial 3-1-1



 
 
 
SWEEP
Learn how SWEEP keeps Philadelphia clean through education and enforcement.
PMBC
Learn about the Philadelphia More Beautiful Committee (PMBC), and what they are doing to keep our streets clean and safe.
 
 
 
 
COVID-19 Service Updates

News Item Detail

In The News

Philadelphia Department of Streets Service Updates

December 1, 2020

Trash and Recycling Collections Update 

The Streets Department is experiencing collection delays in most areas of the city. Residents should continue to set their materials out in time for their regular scheduled day. Crews are working diligently to get caught up.

To ensure recyclable materials are properly recycled please consider utilizing a Sanitation Convenience Center as an alternative to curbside collection.  The Centers also provide options for a limited amount of yard waste, trash, appliances, tires and more. The hours of operations are Monday through Saturday, 8a – 6p. 

The Department will continue to make every effort to collect materials at the curb as quickly and as safely as possible.  We thank residents and stakeholders for their concern of the wellbeing of our employees and for their patience during these unprecedented times.

September 13, 2020

Trash and Recycling Collections - September 14 Announcement

  • Set materials out on your scheduled day
  • Service may be impacted by increased tonnage, severe weather and staff attendance
  • Practice Curb Your Waste Tips to decrease delays
  • Sanitation Convenience Centers remain open 7 days a week

 

September 10, 2020

Trash and Recycling Collections - September 7, Midweek Update 

  • We are experiencing slight service delays in some areas, upwards of one day
  • Continue to set materials out one day behind for the entire week in accordance with the holiday schedule
  • Sevice may be impacted by weather, tonnage and staffing
  • Crews will be working throughout the weekend to collect materials

 

September 5, 2020

Trash and Recycling Collections - Update Week of September 7

  • No collections Monday in obervance of the Labor Day Holiday
  • Set materials out one day behind for the entire week
  • Service may be impacted by weather, tonnage and staffing

 

August 29, 2020

Trash and Recycling Collections - Update for the Week of August 31

  • Trash and recycling collections to start on your regular day
  • Set materials out on your scheduled day 
  • Practice Curb Your Waste Tips to reduce delays
  • Visit Sanitation Convenience Centers for an alternative option to curbside disposal
  • Increased tonnage, staffing shortages and severe weather may impact collection schedules 

 

August 26, 2020

Trash and Recycling Collections - Midweek Update for the Week of August 24

  • Set your trash out on your regular day
  • Expect slight collection delays as we continue to balance staff shortages and increased tonnage
  • Trash may be one-to-two days behind
  • Recycling may be one-to-two days behind

 

August 23, 2020

Trash and Recycling Collections Update for the Week of August 24

  • Set your trash out on your regular day
  • Expect collection delays as we continue to balance staff shortages and increased tonnage
  • Trash may be slightly delayed
  • Recycling may be significantly behind regular schedule

 

August 21, 2020

Trash and Recycling Collections Update for the week of August 17

  • Trash is 1-2 days behind regular schedule
  • Recycling is several days behind as crews continue to prioritize trash to help mitigate risks to health and rodents 
  • Expect collection delays as we continue to balance staff shortages and increased tonnage

 

August 18, 2020

Trash and Recycling Collections Update for the week of August 17

  • Trash is one day behind regular schedule
  • Recycling is several days behind as crews continue to prioritize trash to help mitigate risks to health and rodents 
  • Expect collection delays as we continue to balance staff shortages and increased tonnage

 

August 17, 2020

Trash and Recycling Collections Should Be Set Out on Regular Day for the Week of August 17; Residents Should Expect Delays

For the week of August 17th, residents should set their materials out on their regular day but expect collection delays throughout the week. The Streets Department anticipates trash will be slightly delayed and recycling will be significantly behind as crews continue to prioritize trash collections to mitigate the threat to health and safety. Collections continue to be impacted by severe weather, increased tonnage and attendance. 

August 8, 2020

Trash and Recycling Collections Should Be Set Out One Day Late for the Week of August 10th 

While trash collections have been on or close to a regular collection schedule over the last week, recycling collections have been significantly delayed as the Department prioritized trash collections to mitigate the threat to health and safety. Therefore, the Streets Department will collect trash and recycling a day behind the normal schedule beginning the week of Monday, August 10th. Residents should set their trash and recycling materials one day later than their regular day. The Streets Department will use Monday, August 10th to only collect recyclable material that has been accumulating curbside from previous weeks.   

July 30, 2020

Curb Your Waste Tips

The COVID-19 pandemic has prompted many residents to spend much more time at home, generating an excessive amount of trash. Industry reports note residential trash increases by more than 25 percent nationally, including Philadelphia. Excessive trash tonnage has caused delays across the City with curbside collection service. 

The Streets Department continues to make progress with reducing trash collection delays and returning to a normal collection schedule. But we all have a role to play to help curb the amount of trash set out for collection during these unprecedented times. Here are 10 simple tips that will go a long way to help reduce collection delays and improve litter conditions and support our workers. Download this one-page sheet that list ways to curb your waste. We hope residents will use this great tool and share with their neighbors.

July 20, 2020

Sanitation Convenience Centers are now open seven days a week from Monday through Sunday between the hours of 6AM to 8PM.

July 16, 2020

Trash/recycling collections - The Streets Department is experiencing significant delays in trash and recycling collections. Crews are working quick and safely as possible to pick up materials as there are delays in all areas of the city. It is working to balance maintaining a consistent collection schedule against increased trash tonnage.  The Department is seeing an increase of at least 25% in trash tonnage each week citywide compared to collections. This, along with severe weather (hard rain, flooding and extreme temperatures) and/or hampered staff attendance has resulted in collection delays. Although crews have been working to catch up, many residents materials still remain uncollected.

While we truly understand the unsightly look and smell that results when having trash and recycling remain, we ask residents to leave their materials at their normal pickup site. As an alternative to waiting for their materials to be picked up, residents can dispose of their materials at one of our Sanitation Convenience Centers. The sites are open Tuesday through Saturday from 6am to 8pm. All household materials that can be set out for pickup are accepted at these sites.  

The Streets Department apologizes for this inconvenience and thank residents for this patience as we continue to work diligently to pickup missed collections.

July 6, 2020

Weekly recycling collections resume on Monday, July 6th. View press release here

June 22, 2020

New outdoor dining guidelines provide restaurants and businesses with four options for operating as restrictions are eased during the COVID-19 pandemic. The four options include a new application for sidewalk cafés, streeteries, temporary use of private lots for dining, and temporary street closures. Applications are processed within 3 business days.

More info: https://www.phila.gov/media/20200611105211/Guidelines-for-Outdoor-Dining.pdf

 

May 14, 2020

Every other week recycling collections continue through June 26. The schedule below reflects the changes in recycling operations:

Week of Collection Type
May 18 - 22 Trash collections only
May 25 No collections - Memorial Day Holiday
May 26 - 30 Trash & recycling collections; One day behind due to holiday
June 1 - June 5 Trash collections only
June 8 - June 12 Trash & recycling collections
June 15 - June 20 Trash collections only
June 22 - June 26 Trash & recycling collections

May 1, 2020

Our public-facing customer service counters remain closed. This includes all business conducted in the Municipal Services Building. Business is being conducted online and by email until further notice. We thank you for your patience as we work to provide a comparable level of service while working remotely through this pandemic.

Our Right of Way office is not able to support the following functions at this time: addressing interim memos, answering phone calls or code/comment clarification requests, etc. outside of the formal review process. 

 

April 22, 2020

Permit Services: 

If your permit has expired or is approaching expiration as a result of work stoppage due to COVID-19, email your permit number and contact information to [email protected] to request a permit extension. Our Right of Way Office remains closed to the public. Business is being conducted online and by email only.

 

April 21, 2020

Sanitation Services:

Sanitation Convenience Centers are currently open Tuesday through Saturday from 8am to 8pm during the City's COVID-19 response. Residents visiting the Sanitation Convenience Centers are required to wear a protective mask as mandated by Governor Wolf to minimize spread of the COVID-19 virus. This order went in effect on Sunday, April 19 at 8pm. Signage stating this requirement will be posted at the sites.

Trash collections continue on or close to regular weekly schedule as possible. Residents should continue to place their materials out on their regularly scheduled day at their normal pickup location. 

Recycling materials will be collected on an every other week schedule through May 15th or further. 

Paving Operations:

The Streets Department’s 2020 Planned Paving Program has been delayed in response to the COVID-19 pandemic. The Department has reduced its operations to best carryout services deemed essential and stay within the guidelines established for social distancing. Please check back for updates.

 

April 17, 2020

The Streets Department public-facing permit counters are closed. We expect to open them on May 30, 2020; but will continue to evaluate this timeline as the health emergency evolves.

 

April 3, 2020

Effective Monday, April 6th, the Streets Department introduces the following changes to its sanitation operations during the COVID-19 pandemic. 

Recycling materials will be collected on an every other week schedule. Residents should hold their recycling materials for the week of Monday, April 6th through Saturday, April 11th. Recycling collections will resume on Monday, April 13th with every other week collections through May 15th or further. View details here.

Residents should continue to place their materials out on their regularly scheduled day at their normal pickup location. 

Sanitation Convenience Centers are currently open Tuesday through Saturday, from 8am-8pm.

Trash collections will continue on or close to regular weekly schedule as possible. Residents should continue to place their materials out on their regularly scheduled day at their normal pickup location. 

 

April 1, 2020

Trash collections are currently one day behind. Residents should continue to place their materials out on their regularly scheduled day at their normal pickup location. We thank residents for their patience during this unprecedented pandemic.

 

March 25, 2020

Effective as of March 18th, the Philadelphia Department of Streets will operate on a limited basis during the COVID-19 public health emergency. The Department has implemented a variety of operational changes to mitigate the impact of the virus, and to protect the health and safety of residents, customers and staff.

Our public-facing customer service counters are closed. We expect to open our permit counters on April 13th, 2020; but will continue to evaluate this timeline as the health emergency evolves.

Specific applications can be submitted through online services as described below. Some restrictions or delays may apply.

For the latest information on the City’s response to the COVID-19 public health emergency, please visit www.phila.gov/covid-19.

Permits – City buildings, including the Municipal Services Building, are closed to in-person visits. Staff is working remotely to review permit requests that already have been submitted. Applications for new permits can be submitted electronically. Essential infrastructure will be prioritized. Applicants should expect delays while the current state government regulations are in effect.

Important: Plumbers Permits will be issued by the Philadelphia Water Department on an emergency basis only. 

Permitting Services Status Information
Street Opening Permits (GPIS) Restrictive Service Being issued for critical public utility infrastructure activities only. Delays are possible. Staff will respond to critical inquiries only.

Street Closure Permits

Restrictive Service Being issued for critical matters related to health, welfare, and safety only. Delays possible. Staff will respond to critical inquiries only.
Hauling Permits Restrictive Service Being issued for critical public utility infrastructure activities only. Delays possible. Staff will respond to critical inquiries only.
Emergency Utility Notification (EUN)

Normal Service

Being issued to utilities under normal service.
Temporary No Parking (TNP) Moving Permits Suspended Not being issued until further notice.
Block Party Permits Suspended Not being issued until further notice.
Plumber Backfill Restrictive Being issued on emergency basis only.
Notices Service  

 

 

Construction Management Services

Construction Services

Status

Information
Construction Management Restrictive Service Inspectors and engineers monitoring active construction sites for City projects in the public right of way. Suppliers can submit invoices electronically to their points of contact in construction management. Materials and supplies vendors can submit their invoice electronically.
Contracts Restrictive Service Contracts are being processed remotely for emergency services.
Design Services Restrictive Service Design services are being conducted on emergency basis only.
Engineering Restrictive Service Engineers are on call to respond to emergencies in the public right of way.

Sanitation Services – Residential trash and recycling services have been deemed an essential service amid the City’s COVID-19 response.

Sanitation Services

Status

Information

Trash Collections Normal Service Regular trash pick-up schedules remain in effect at this time. Residents should continue to set materials out on their normal collection day at the regular pick up site. Residents are urged to use lids for trash bins and bags should be tied tightly to prevent debris from blowing away.
Recycling Collections Normal Service Regular recycling pick-up schedules remain in effect at this time. Residents should continue to set materials out on their normal collection day at the regular pick up site. Residents should use lids for their recycling bins. Lids for City-issued recycling bins can be picked up from the Sanitation Convenience Centers.
Sanitation Convenience Centers Open

Hours of operations are 8a-8p, Tuesday through Saturday.

Mechanical Broom Street Sweeping Suspended Mechanical broom street sweeping is suspended until further notice.