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PHILLY 311
SANITATION
Learn what residents and businesses need to know about trash collection and recycling.
TRANSPORTATION
Learn about how the City maintains its infrastructure, including roadways, bridges and traffic flow.
RECYCLING
Learn how recycling is doing our City tons of good, at work, at home and in public spaces!
SWEEP
Learn how SWEEP keeps Philadelphia clean through education and enforcement.
PMBC
Learn about the Philadelphia More Beautiful Committee (PMBC), and what they are doing to keep our streets clean and safe.
COVID-19 Service Updates
Snow
Snow Accumulation Response Categories
Service Level 1: Less than 1 inch of snow
How City Responds
- Salt bridges and primary roadways
Service Level 2: 1 to 3 inches of snow
How City Responds
- Salt primary and secondary routes
- Depending on conditions, residential streets that are on steep hills may also be salted
Service Level 3: 3 to 5 inches of snow
How City Responds
- Salt and plow primary and secondary streets and residential streets on hills
- City vehicles plow and salt one lane of high elevation residential streets
- Snow lifting/melting operations proceed in central business district
Service Level 4: 5 or more inches of snow
How City Responds
- Salt and plow all City streets
- City and contractors salt and plow primary, secondary routes
- City and contractors plow primary and secondary routes
- One lane of all residential streets are plowed and salted
- Intersections are cleared
- Snow lifting/melting operations proceed in central business district and outlying commercial corridors.
- If temperature is below freezing, contractors will be called in to clear snow and additional lifting operations will be deployed in neighborhoods with smaller streets
Salting and plowing requests, please contact 3-1-1.
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