Useful telephone numbers in case of snow emergency

All City Services

Telephone

Dial 311

Streets Department Customer Affairs Unit

Telephone

215-686-5560

Police/Fire/Medical Emergency

Telephone

911 or dial "0" for the operator

Philadelphia Electric Company (PECO)

Telephone

Service interruption; power lines down; transformers damaged
1-800-841-4141

Philadelphia Gas Works (PGW)

Telephone

Gas leaks/emergencies - 215-235-1212
Customer service - 215-235-1000

Verizon

Telephone

Service disruption (residential)
1-800- VERIZON (837-4966)

Philadelphia Water Department (PWD)

Telephone

Water & sewer emergencies; service problems 215-685-6300

PennDOT

Telephone

1-888-9-READYPA

 

More Information

www.dot.state.pa.us/winter

Travel Conditions

For travel conditions call 5-1-1

How residents and businesses can help

• All vehicles must be moved from Snow Emergency Routes
• Salt sidewalks
• Clear a sidewalk path at least 36" wide within 6 hours of the end of storm
• Do not shovel snow into the street
• Listen to news reports regarding trash/recycling collection
• Aid sick and elderly
• Work with neighbors to clear sidewalks and street
• Use public transportation
• To ensure public safety, observe parking regulations: 20 ft. from corner; 30 ft. from stop sign; 15 ft. from fire hydrant
• Do not reserve parking spaces
• Make sure trash/recycling is visible

Reminder to Philadelphia residents/property owners

Within six hours of the end of a snowfall or freezing rain, you must clear a path of least 36 inches wide on your sidewalk including curb cuts. Do not shovel or sweep the snow into the street. The penalty for violating this regulation can range from a minimum fine of $50 up to $300 for each violation. To report a sidewalk that has not been cleared, residents may call the Streets Department Customer Affairs Unit at (215) 686-5560. For all City services dial 311.