The Highway Division of the Streets Department maintains over 2,525 miles of public city streets and 50 miles of State roads. However, 360 miles of streets within the city limits are actually state highways, maintained by PennDOT. There are also private streets within the city limits maintained by homeowner associations. Potholes between trolley and train tracks, or within 18 inches outside of the tracks, are maintained by SEPTA.
Call 3-1-1 for assistance.
See the full range of Pothole Customer Services Options
Potholes found on major highways, and potholes that are an immediate hazard to motorists or pedestrians, are given primary attention. Repair crews will fill all potholes encountered, and make safe any ditch that requires a repair in each grid section assigned.
To help expedite your service request, please have specific information when you contact the Customer Affairs Unit. The more information we have, the better we can serve you. Useful information includes:
![]() | STREETS DEPARTMENT ANNOUNCES TEMPORARY STREET CLOSURES IN CENTER CITY FOR SUNDAY, FEBRUARY 21 |
![]() | CITY LAUNCHES INTERACTIVE MAP TO TRACK AND MONITOR TREATMENT OF ROADS DURING SNOW EVENTS |