Question? Problem? Need Help? Dial 3-1-1



 
 
 
SANITATION
Learn what residents and businesses need to know about trash collection and recycling.

TOP HITS
Overview Residential Trash Commercial Trash Recycling
Programs Related Items
TRANSPORTATION
Learn about how the City maintains its infrastructure, including roadways, bridges and traffic flow.

TOP HITS
Overview Highways Pedicab
Survey And Design Bureau Complete Streets Traffic And Lighting Lincoln Drive: Resurfacing and Restoration Project
RECYCLING
Learn how recycling is doing our City tons of good, at work, at home and in public spaces!

TOP HITS
Overview
Programs
Solid Waste & Recycling Advisory Committee (SWRAC)
SWEEP
Learn how SWEEP keeps Philadelphia clean through education and enforcement.

Compliance Enforcement Payment
PMBC
Learn about the Philadelphia More Beautiful Committee (PMBC), and what they are doing to keep our streets clean and safe.

Overview Become a Block Captain Clean Block Officers Cleanups & Events
Clean Block Contest PMBC Contact
 
 
 
 

Overview

Contacting the Streets Department is easy!

The Customer Affairs Unit is prepared to assist you. Please use the information below to contact us. While calling us, if you’re placed into voicemail, please do not hesitate to leave your message. Voicemail is retrieved throughout the day. 

Hours of Service

Customer Affairs Unit is open 8:00 a.m. to 4:30 p.m. EST, Monday through Friday.

Customer Service

 

Phone

Dial 311 or 215-686-5560

Mail

City of Philadelphia
Department of Streets
7th Floor, Municipal Services Building
Philadelphia, PA 19102-1676

Email

csstreets@phila.gov

Potholes

City Street

Phone

Dial 311 or 215-686-5560

Direct Requests Online

Request A Service

State Highway

PennDOT Maintenance Hotline

1-800-FIX-ROAD (349-7623)

Map of State Highways

List of State Streets

Trolley Track Area

(Inside tracks and 18" on either side)

SEPTA Customer Service

215-580-7852

http://www.septa.org

Media


Crystal Jacobs Shipman
215-686-5088
Crystal.Jacobs@phila.gov
 
Public Relations Supervisor
Keisha McCarty-Skelton
215- 686-5499
keisha.mccarty@phila.gov

Department

Snow Emergency Route Information

215-686-SNOW

Snow Emergency Routes

Recycling

215-685-RECYCLE (7329)

Learn More

SWEEP

215-685-4275

Learn More

PMBC

Dawn Woods
PMBC Administrator
215-685-3971

Learn More

Clean Block Officers

List of Clean Block Officers

Clerical

Jonnie Mae Lemar
215-685-3981

Marilyn Wright
215-685-3994

Department Regulations

Sanitation Regulations

Transportation Regulations

Programs and Intiatives

Philly Spring Cleanup

Deputy Streets Commissioner
City of Philadelphia – Streets Department
730 Municipal Services Building
1401 John F. Kennedy Boulevard
Philadelphia, PA 19102
Fax 215-686-7812
phillyspringcleanup@phila.gov

Learn More

Permit Applications

Applications and Permit Downloads

Block Party Permits

Street Closure Permits