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Utility Covers (manholes)

Manhole/utility covers are heavy metal plates used to gain access to utilities and keep unauthorized individuals out. If the manhole cover is missing, it is very important that it is replaced as soon as possible to prevent auto accidents or personal injury.

The Streets Department does not own any manholes/utility covers. Common owners include PWD, PGW, PECO, SEPTA, and Verizon.

If possible, please try using the photos below to identify the owner and report the problem to them directly at the phone number provided. If you cannot identify the owner (because the manhole cover is missing, for example) please use the form at the bottom of this page to report it and the City will notify the appropriate utility. Please be as specific as possible when describing the location of the manhole.


PECO: 800-494-4000
PWD Sewer Maintenance: 215-685-6300
PECO: 800-494-4000
Verizon: 800-660-2215
PWD Sewer Maintenance: 215-685-6300
SEPTA: 215-580-7800
PGW: 215-235-1000
PGW: 215-235-1000

If you cannot identify the manhole’s owner based on the guide above, please fill out the form below.