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Kudos

02/10/2017
Kudos via phone call
Mrs. Ida Massey, a senior citizen, called us to let us know that the crew that services her street are very sweet, kind and helpful. Her story is that her husband was going out of their house (1000 block of Bingham Street), tripped and fell, hurting himself enough to be taken to the hospital. The crew had just taken the trash from the next door neighbor’s house, and saw Mr. Massey fall. They helped him up and offered to call 911, but Mrs. Massey said they didn’t need to. She called her daughter to take Mr. Massey and her to Holy Redeemer Hospital. Mrs. Massey is 86 years young, and her husband is 88 years young. They wanted to thank the Streets Department for the kindness and assistance offered by the crew towards her and her husband in a moment of need.
02/08/2017
Kudos via Customer Service
Customer is calling to give a big shout out to the Sanitation Department on doing a great job with the trash being removed from the whole block today .
02/06/2017
Kudos via 311
The sanitation workers on her block are FANTASTIC!!!, professional, courtesy and top notch employees
02/03/2017
Kudos via 311
caller requested missed trash pick up and trash was pick up already, customer states very fast, very pleasant and thank-you for excellent service to street detp
02/03/2017
Kudos via 311
This past Monday, the weather was miserable--wind and rain. Lots of trash had blown out of recycling bins. The recycling crew on my block--3400 Ainslie St. in East Falls--did a great job picking up just about every piece of trash on the street. Thank you
02/03/2017
Kudos via Customer Service
I want to thank the Streets Department and, specifically Nan Kyaw, for the assistance provided in obtaining a street closure permit. Unexpected changes in a moving schedule resulted in a rush to obtain the permit. Ms. Kyaw patiently walked me through the process and assured that I completed every step correctly. Thank you very much Ms. Kyaw and thanks to the Streets Department for improving your customer service.
01/18/2017
Kudos via Customer Service
Street was salted and wanted to say thanks, and hopes they keep it up.
01/10/2017
Kudos via Customer Service
Resident called in to personally thank the recycling crew who came through her block (3300 Midvale) said they did a great job cleaning and she appreciates how they didn't throw the bins back and placed them back on the curb. She said they did a fantastic job and Thank You
01/10/2017
Kudos via Facebook
I'm not sure who this gentleman is in the black hoodie, but I'd like to give him some credit. My neighbors from the 4200 block of Fairdale Road must have forgotten to put their trash down at the curb and he came up their driveway, grabbed their cans and dumped them in the truck. As cold as it is outside he still went above and beyond. You did not have to do that but you did....thank you!
01/06/2017
Kudos via Customer Service
Customer called to thank the Streets Department for quickly taking care of a pothole on the 5800 Addison St that was filled within one day. She stated they did a beautiful job.
07/17/2015
Kudos via 311 - Customer Service
I want to give the Streets Dept. a compliment for being kind and doing a great job.