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SWEEP
Learn how SWEEP keeps Philadelphia clean through education and enforcement.
PMBC
Learn about the Philadelphia More Beautiful Committee (PMBC), and what they are doing to keep our streets clean and safe.
 
 
 
 

Customer Service Standards

Rubbish & Recycling collections

  • On-time collection
  • Redress - Will pick-up any missed collections within two business days

Pothole Repair

  • Response time of 3 Business Days
  • Redress - Will notify customer if pothole repair is not made within 3 business days

Ditch repair

  • Response time of 45 Business Days
  • Redress - Will notify customer if ditch repair is not made within 45 days