Question? Problem? Need Help? Dial 3-1-1   
 
ABOUT
What is the Streets Department all about? Find out here.
SWEEP
Learn how SWEEP keeps Philadelphia clean through education and enforcement.
PMBC
Learn about the Philadelphia More Beautiful Committee (PMBC), and what they are doing to keep our streets clean and safe.
CUSTOMER SERVICE
Have questions? Concerns? Learn how to reach the Streets Department.
FAQ
Find the answers to all of your questions about Sanitation, Transportation, Recycling and more!
 

Overview

Contacting the Streets Department is easy!

The Customer Affairs Unit is prepared to assist you. Please use the information below to contact us. While calling us, if you’re placed into voicemail, please do not hesitate to leave your message. Voicemail is retrieved throughout the day. 

Hours of Service

Customer Affairs Unit is open 8:00 a.m. to 5:00 p.m. EST, Monday through Friday.

Customer Service

 

Phone

Dial 311 or 215-686-5560 or *FIX from your cell phone

Mail

City of Philadelphia
Department of Streets
7th Floor, Municipal Services Building
Philadelphia, PA 19102-1676

Email

csstreets@phila.gov

Potholes

City Street

Phone

Dial 311 or 215-686-5560 or *FIX from your cell phone

Direct Requests Online

http://potholes.phila.gov/csstreets

State Highway

PennDOT Maintenance Hotline

1-800-FIX-ROAD (349-7623)

Map of State Highways

List of State Streets

Trolley Track Area

(Inside tracks and 18" on either side)

SEPTA Customer Service

215-580-7852

http://www.septa.org

Media

Public Relations Supervisor
Keisha McCarty-Skelton

215- 686-5499
Fax: 215-686-5184
keisha.mccarty@phila.gov

Public Relations Specialist
June S. Cantor 


215-686-5088
Fax: 
215- 686-5184

june.cantor@phila.gov

For requests related to UnLitter Us, contact
:

Eric Spector

LevLane PR


215-825-9653
espector@levlane.com

Department

Snow Emergency Route Information

215-686-SNOW

Snow Emergency Routes

Recycling

215-685-RECYCLE (7329)

Learn More

SWEEP

215-685-4275

Learn More

PMBC

Dawn Woods
PMBC Administrator

215-685-3917

Learn More

Clean Block Officers

List of Clean Block Officers

Clerical

Jonnie Mae Lemar
215-685-3981

Marilyn Wright
215-685-3994

Programs and Intiatives

Philly Spring Cleanup

Deputy Streets Commissioner
City of Philadelphia – Streets Department

730 Municipal Services Building
1401 John F. Kennedy Boulevard
Philadelphia, PA 19102
Fax 215-686-7812
phillyspringcleanup@phila.gov

Learn More

Permit Applications

Applications and Permit Downloads

Block Party Permits

Street Closure Permits